We aim to provide you with excellent services and products. If for some reason you are not entirely satisfied with your purchase then we will do our utmost to make your returns process fast and simple
Products will be accepted under the following guidelines.
All returned items must be as follows – returned un-used, and in the original re-saleable condition.
Packaging must be in original condition with cellophane wrapping and tamper resistant seals intact.
The cost of the Return of goods is the responsibility of the customer, for this reason we suggest an insured method of return such as Recorded Delivery.
Damaged or faulty goods
Risk Racing Europe will reimburse the postage cost of such returns. (Subject to the product being deemed faulty – not fit for purpose)
Customer must first inform us of their intention to return item/s by phone or email.
Product / items must be received back with us no later than 14 days from time of purchase – the “cooling off” period from when you initially received your order.
If you inform us within this period you will receive a full refund.
Failure to report faulty goods outside the 14 Day Guideline, your refund will be subject to a 20% handling fee which will be deducted from the refund total.
Please download our returns form by clicking here, and enclose it with your returned parcel.
This information is crucial; we cannot process your exchange or refund without the correct details.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.